Complaint Management Policy

We would like to hear from you. ​Octopus Pays support can be contacted via internal messages or support email. Customer support will be open for your inquiries during business days from 9:30am – 17:00 am. We will try to resolve your issues within the same business day, however, complaint processing can sometimes take up to…

Send Receive Euro via SWIFT

NEW SERVICE: Euro SWIFT payments

Send EUR SWIFT internationally   Starting from August 21, 2020 Octopus Pays Private and Business clients can send EUR internationally via SWIFT transfers. Now with Octopus Pays account you can send EUR to 33 European countries via fast SEPA transfers and internationally to 170+ countries via SWIFT transfers. How to send and receive funds  …

Affiliate Program Join Today

Octopus Pays for Business Affiliate Program

BECOME AFFILIATE Introduce Octopus Pays solutions to your business network and earn 125 euros for each onboarded company.   Why join Affiliate program   Are you interested in being part of a fintech revolution that is disrupting the banking system? Become an ambassador for financial change and create your wealth by doing so.   Together with…

Support to businesses during covid-19 coronavirus

Octopus Pays supporting SMEs during COVID-19

Small and medium enterprises have been the hardest-hit industry in the coronavirus’ caused financial downturn. Businesses are in need of any kind of support to stay afloat and manage to keep their operations going. Therefore, Octopus Pays has decided to issue a special discount on Business Account setup fees that also include free international payments…

How to open business account

Guide: Opening a Business payment account

Apply for a Business account online without need for travel and in approximately 5 to 10 business days you can start sending international transfers.  To speed up the registration process, follow the step by step process explained below.      STEP 1. Register a FREE Private Account   To open a Business account, the registered…